SHIPPING

At Catherine Dang we offer free standard shipping worldwide (5-7 day, no tracking number).

If a faster service is required please contact studio@catherinedang.com for pricing. 

All orders are dispatched within 48h once your order has been placed. 

All orders are dispatched with Royal Mail UK postal service.  

A confirmation email will be sent to you once your order has been dispatched from the studio.

Catherine Dang will not be held accountable for any delays caused by the courier as we do not hold any further information once the item has been dispatched from our studio. For further tracking information about your shipment please contact the courier using the tracking information provided by us.  


RETURNS

All products purchased from catherinedang.com have a 30 day return period from the date received by the customer. If for any reason you are unsatisfied with your purchase, simply email studio@catherinedang.com and return the goods in their original packaged condition. Only after the returned item have been received and approved by us will the amount of the purchase price will be refunded to the purchaser's account. Return shipping costs are the returners responsibility and is not refundable. We advise using a tracked delivery service to return any purchased goods from our website. We will not be held liable for any lost or damaged goods whilst in transit.


IMPORT DUTIES 

The buyer is responsible for any taxes, duties, import fee or customs fees levied once the purchased product reaches your country. Custom policies vary from country, we do not know what these charges will be and therefore recommend that you contact your customs office for further information before placing an order with us.